EXCHANGE POLICY
No Need to Worry If You Have Ordered a Wrong Product or You Want an Exchange.
Kindly Send Us the Image or The Product with The Invoice. Make Sure That the Product Is in The Same Packaging & Original Condition.
If We Have Sent You a Wrong Product Then the Reverse Pickup Will Be Done for Free of Cost. Shipping Of the Replaced Product Will Also Be Free of Cost.
If We Have Sent You the Exact Product with You Have Ordered Then Return Shipping Will Be at The Buyer’s Cost.
This Process Can Take Around 5-7 Working Days Depending Upon the Current Circumstances & Location of The Customer.
DAMAGED PRODUCTS
If The Damaged Product Is Received, It Must Be Reported Within 24 Hours of Delivery. It Should Be in Its Original Packaging.
E-Mail – support@smartgadget.co.in
CANCELLATION POLICY
Cancellation can be done within 24 hours or before dispatched message of the order placed.
Email Us – support@smartgadget.co.in
SHIPPING POLICY
How long does it take to ship the orders?
When you’ve submitted your request, it as a rule takes 24 to 48 hours to process it for conveyance. Standard shipping time secured by our conveyance or shipping partners is 3 to 5 working days.
Orders are usually delivered the fastest in A-1 metro cities like Delhi, Mumbai, Bangalore, Kolkata, Chennai, Hyderabad, Ahmedabad, followed by other areas.
(working days exclude National Holidays and Sundays)
The delivery timelines shared above are based on the average timelines of all our previous orders history and you are most likely to receive it within that timeline. We do our best to expedite the shipping for all orders, however, it’s possible that occasional delays may sometimes happen on a case-to-case basis.
Please note that woocommerce-823352-2896104.cloudwaysapps.com is not liable for any shipping delays, or loss of any kind resulting from unforeseen and uncontrollable circumstances, such as the recipient was unavailable or UN-contactable, incorrectly addressed orders, weather conditions, and so on. We will try our best to notify customers of the delay in such situations.
How do you ship the orders?
We have partnered with various shipment providers including but not limited to Bluedart, Delhivery and Ecom Express,Xpressbees,Ekart, for local delivery to various pin codes in India.
Which locations do you deliver?
We deliver to more than 20,000 thousand pin-codes all over India through our courier partners. This covers almost all of the internet-enabled areas of the country.
What are the delivery charges at woocommerce-823352-2896104.cloudwaysapps.com We offer free shipping on all orders of any amount.
What if the delivery that I received is damaged?
In rare cases of transport damage,
- If you found the carton box damaged/tampered with, please reject it at delivery (even if it’s a prepaid order) and notify us on chat/email and we will take further action and refund you if necessary.
- For all claims related to receiving a damaged product, we advise you to share video evidence of unboxing and the issue. We will not be able to entertain claims of a damaged product without video proof at the time of unboxing.
What countries do you ship to?
We currently ship only within India and not to any international location.